At Max Jet Pro, your satisfaction is our priority. If you are not entirely happy with your purchase, we are here to help.

Return Policy

We offer a 30-day return policy, giving you peace of mind when shopping with us.

Conditions for Returns:

The item must be unused and in the same condition as you received it.

It must be returned in the original packaging.

Proof of purchase (order confirmation or invoice) is required for all returns.

Non-Returnable Items:

Certain items are exempt from being returned, such as:

• Gift cards.
• Downloadable digital products.

Refund Policy

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

Refund Process:

If approved, your refund will be processed within 7–10 business days.

The amount will be credited back to your original method of payment. For COD orders, we will initiate the refund via bank transfer or another agreed-upon method.

Partial Refunds:

Partial refunds may be granted if:

• The item is not in its original condition.
• The return is initiated after the 30-day return window.

Exchange Policy

If you wish to exchange an item for a different product or replacement, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.

How to Initiate a Return or Refund

Email us at contact@funnelhorizon.com with your order details and reason for return.

Our team will guide you on the next steps, including shipping the item back to us.

Shipping Costs

• If the return is due to our error (e.g., wrong or defective item), we will bear the return shipping cost.
• For all other returns, shipping costs are non-refundable and must be borne by the customer.

Contact Us

For any questions or concerns regarding returns or refunds, please feel free to reach out:

• Name: Ankit Keshri
• Business Name: Max Jet Pro (under Ankit Ecommerce)
• Email: contact@funnelhorizon.com
• Phone: +91 6202144432

Last updated: December 2024